PRIVACY POLICY

I. GENERAL INFORMATION

This privacy policy has been formulated and implemented by "RKM Composites Ltd." (hereinafter referred to as "The company", or "We", or "Us") in compliance with the provisions of the Data Protection Act 2018.

The company, highly values your privacy, as well as the privacy of every individual who visits our website or engages in inquiries and purchases through our site.

The information we gather about you will be utilized to fulfil the necessary services and enhance our business relationship with you.

RKM factory site
RKM factory site

II. DATA CONTROLLER

If you have any inquiries regarding the data we retain, you can reach out to the assigned data controller using the following contact information:

Mr Robert Major

RKM Composites Ltd.

Lockesley Square 10, KT6 6RT

Phone number: 02080 580509

Email: welcome@rkmcomposites.com

III. THE TYPE OF INFORMATION WE COLLECT

The information we will gather from you, which you willingly provide on this website, encompasses: "your name", "company name", "address", "phone number(s)", "email address", and "IP address". In our ongoing interactions with you, we may expand the information we collect to encompass details about purchases, services utilized, subscriptions, records of discussions and agreements, as well as payment transactions.

Please note that providing us with your personal information is not mandatory by law or contract. However, we do require at least the aforementioned information in order to efficiently and effectively handle you as a customer.

IV. LEGAL JUSTIFICATION TO COLLECT YOUR INFORMATION

The collection of your data is carried out on the legal grounds of fulfilling a contract or obtaining specific consent, which we would have communicated when you initially provided the information. Consequently, we will not store, process, or transfer your data to external parties unless we have a lawful reason to do so.

Unless prohibited by law, you have the right to withdraw your consent at any time by contacting us and requesting that the processing of your information be restricted or deleted.

V. HOW WE UTILIZE YOUR INFORMATION

The information we gather about you will be used in a lawful manner, adhering to the guidelines set forth in the Data Protection Act 2018. All data is securely stored within the United Kingdom, and it is only transferred to "third countries" that have been deemed to provide adequate protection or have specific certification in accordance with the Data Protection Act 2018.

Rest assured that this information will not be shared with any external parties beyond The company, its associated companies, partners, and other companies with which The company has made arrangements to provide services for your benefit.

VI. HOW LONG WE RETAIN YOUR INFORMATION

Unless mandated by legal obligations, your data will be retained for a duration of 4 years following our most recent interaction with you, after which it will be deleted. However, paper records, invoices, and files will be kept for a period of 7 years.

VII. SAFEGUARDING PERSONAL INFORMATION

The company implements various precautions, such as administrative, technical, and physical measures, to protect your data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

To ensure the confidentiality of your data, The company employs industry-standard security measures, including encryption, firewalls, and SSL (Secure Sockets Layer). We have established reasonable administrative, technical, and physical security controls to prevent the loss, misuse, or alteration of your data.

VIII. ACCESSING AND RECTIFYING YOUR INFORMATION

We anticipate that the data we retain is precise and up to date, when supplied by you. As an individual, you have the right to know what information we hold about you and request necessary changes. Additionally, unless legally obligated, you can ask us to cease using your information.

To request access, deletion or want to inform us of any errors and provide updates to the personal information we have on record for you, please email the Data Controller, addressed: “Attention Data Controller”.

IX. USE OF COOKIES

This website utilizes cookies, which are small text files placed on your device to enhance your user experience. Cookies generally retain user preferences, store information for features like shopping carts, and provide anonymized tracking data to third-party applications such as Google Analytics. In most cases, cookies improve your browsing experience.

However, you may choose to disable cookies on this site and others. The most efficient method to do so is by disabling cookies in your browser. We recommend consulting your browser's Help section or visiting the About Cookies website, which provides guidance for all modern browsers, to learn more about managing cookies.

X. GOOGLE ANALYTICS

Through the utilization of Google Analytics, this website deploys "first-party" cookies. These cookies are set by Google Analytics to provide us with non-personalized analytics regarding site usage, thereby assisting us in improving the website. Google Analytics tracking relies on cookies to generate insightful reports on website visitors, but it does not gather personal information about you. The cookies set or updated by Google Analytics are solely used to collect data necessary for generating these reports.

It is important to note that Google Analytics exclusively utilizes first-party cookies. Consequently, all cookies established by Google Analytics cannot be modified or accessed by any service on any domain other than rkmcomposites.com. For more detailed information on Google Analytics cookies, please refer to this resource.

XI. OTHER WEBSITES

This privacy policy solely pertains to this website. If we provide links to other websites, it is advisable for you to review their respective privacy policies.

XII. UPDATES TO OUR PRIVACY POLICY

Our privacy policy undergoes regular reviews to ensure its relevance and effectiveness. Any updates to the policy will be posted on this web page. The last update to this privacy policy occurred Monday, March 1st, 2021.

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